Due to the renewal of the official New New Balance online store, your registered password will be reset. After the renewal, all myNB members will be asked to "reset their password" and "log in again" on the new site.
We apologize for any inconvenience this may cause to our customers and appreciate your understanding.
Regarding service changes and malfunctions due to website renewal
New Balance Official Online Store and New Balance Official Online Outlet underwent a complete renewal of their websites on Tuesday, January 28, 2025. As a result, some services will be changed.