Specified Commercial Transaction Act
| distributor | New Balance Japan Co., Ltd. |
| Operation Manager | Representative/Shinichi Kubota Operations Manager/Daiji Abe |
| address | 101-0051 1-105 Kanda Jimbocho, Chiyoda-ku, Tokyo |
| telephone number | 0120-577-235 |
| email address | cc@newbalance.jp |
| URL | https://shop.newbalance.jp/ |
| Necessary charges other than products | 1) Consumption tax (10%) 2) Shipping fee: 660 yen 3) Cash on delivery fee: To be borne by the shop. |
| How to order | Please go to the shopping cart on this website. If you are already a member, you will need to log in. Those who are not registered members or do not wish to register can also make purchases. In that case, please enter your information when making your purchase. ・Application validity period In principle, until the listed products are sold out ・Shipping destination restrictions Delivery is limited to within Japan. ・Sales price Display by product ・About service interruption For some reason, the system may go down and the service may be unavailable. In such cases, it may take some time for the system to restore. - Product image, color and texture Please note that the colors and textures of the products shown on the website may differ slightly from the actual colors of the products depending on your monitor settings, OS, and browser version. |
| payment method | ・Cash on delivery ・Credit card payment ・Amazon Pay ・PayPay |
| Due date for payment | ・Cash on delivery When the product is delivered, please pay the product price to the delivery company. ・Credit card payment Please pay at the time of purchase. ・Amazon Pay Please pay at the time of purchase. ・PayPay Please pay at the time of purchase. |
| Returns | In the case of defective products (damage, dirt, wrong order), please contact us via the inquiry form within 14 days of the product's arrival date and return the product cash on delivery within 14 days of the product's arrival date. For details, Here In the case of returns due to personal reasons, you may return unused items if you contact us within 14 days of the product's arrival date. *Customers are responsible for shipping and transfer fees for returns. Please note that the following items cannot be returned: - Products that have been in circulation for more than 15 days, including the day of arrival ・If the product becomes soiled while in the customer's possession (if the product becomes soiled, dirty, or scratched, or if sweat or odor has adhered to it) ・Products that have been used (shoes worn outside, socks that have been tried on or opened, shoelaces, etc.) - If the item is returned in a condition that is significantly different from the condition it was delivered in (if the tag, shoe box, or bag containing the item is missing or damaged) ・Special order items, limited edition items - Products that state "No returns" on the product page |
