Terms of Use
New Balance Japan Co., Ltd. (hereinafter referred to as "our company") has established the following terms of use (hereinafter referred to as "these terms") for the New Balance Official Online Store (hereinafter referred to as "this service"), a shopping site operated by the company. By using this service, you are agreeing to the following terms, so please read them carefully before using the service.
Chapter 1 General rules
Article 1 Scope and changes to these Terms
1. These Terms and Conditions apply to all users of the Service (hereinafter referred to as "Users"), regardless of whether they are guest users or users who have registered as members. In addition to these Terms and Conditions, separate membership terms and conditions apply to Members.
2. We may change these Terms and Conditions by notifying Users in a manner that we deem appropriate without obtaining Users' prior consent.
Chapter 2 Use of the Service
Article 2 Scope of Service
1. Users may use various services provided by the Service, including online shopping. However, some services require membership registration in order to be used.
2. The scope of available services will be determined separately.
3. We may change the scope of the Services available to Users without obtaining prior approval from Users.
Article 3 Service restrictions
1. Delivery of products etc. through this service is limited to within Japan.
2. In principle, contact between our company and users will be via email and telephone.
Article 4 Prohibited Matters
Users shall not do the following:
1. Providing false information when using the service
2. Any act that may interfere with the operation of the Service or cause other problems to the Service
3. Using the Service with a fraudulent credit card
4. Unauthorized use of member IDs and passwords
5. Any act that causes or may cause inconvenience, disadvantage or damage to other users, members, third parties or the Company
6. Any act that infringes or may infringe on the copyright, privacy or other rights of other users, members, third parties or our company.
7. Any act that violates public order and morals or other laws and regulations, or that may be likely to do so
8. Any other conduct that the Company deems inappropriate
Article 5 Copyright
Users may not use any information provided through this service outside the scope of copyright restrictions permitted by copyright law, such as personal personal copying, without the permission of the rights holder.
If a problem arises due to violation of the provisions of this article, the user shall resolve the problem at his or her own responsibility and expense, and shall not cause any inconvenience or damage to the Company.
Chapter 3 Purchasing products
Article 6 Ordering products and establishing sales transactions
1. Users can use this Service to purchase products or services (hereinafter referred to as "Products, etc.") from our company.
2. If a User wishes to purchase Products, etc., they shall place an order in accordance with the method specified by our company.
3.2 When an order confirmation email is sent from our company in response to an order, a sales contract for the relevant Products, etc. will be deemed to have been established between the user and our company.
但し、その場合でも、システム障害や在庫のご用意できず、その旨をご連絡する電子メールを当社より利用者宛に発信した場合には、当社は一切の責任を負うことなく、売買契約は取り消されるものとします。
4.3項の規定に関らず、利用者指定の決済会社から決済不履行の旨の連絡があった場合は、また本サービス利用に関して不正行為または不適当な行為があった場合、当社は売買契約の取消、解除、その他適切な措置を取ることができるものとします。
Article 7 Payment Method
1. The payment amount for the product, etc. is the total of the product purchase price including consumption tax, shipping fee, and handling fee. Shipping fee and handling fee may be free depending on the conditions and period.
2. Payment for products purchased through this service may be made by cash on delivery, a credit card in the User's name, or any other payment method separately approved by our company.
3. Users shall be aware that there is a risk of leakage, etc., associated with the act of transmitting credit card numbers and other payment methods when using this service, and shall do so at their own risk.
4. When paying by credit card, the User shall comply with the terms and conditions of a separate agreement between the User and the card company.
In addition, if a dispute arises between the user and the credit card company, etc., the parties involved shall resolve it between themselves.
Article 8: Return and exchange of goods
1. In principle, we will exchange products in the event of damage to products during delivery, defects in products, incorrect delivery of products, or other cases that we otherwise deem necessary, and if we are unable to exchange the products, we will cancel the sales contract. In any case, the grace period for notifying our company is 7 days, including the day the product is received, and we will only be able to do so if the user returns the product within 7 days, including the day the product is received.
2. The user shall return the product in accordance with the method separately specified by our company.
Article 9 Disclaimer regarding Products
1. Our company will not be held responsible for any trouble caused by an unknown delivery address, etc. by contacting the contact information registered by the user and delivering the product to the address specified when purchasing the product.
2. If there is an error in the selling price of the purchased product due to our negligence, our company may unilaterally cancel the sales contract regardless of whether the user agrees or approves. Furthermore, in this case, we shall not be liable for any direct or indirect damages incurred by the user.
3. Regardless of the legal basis for the claim, under no circumstances shall the Company be liable for any damage, loss, or disadvantage related to the use of this Service or the products sold through this Service, other than as set forth in the preceding article.
Chapter 4 Operation of the Service
Article 10 Information management
If the Company determines that posted comments or other information can be used, it may use them in the Service without notifying the user, but if it falls under any of the following items, it may delete them without notifying the user.
1. If the information in question is deemed to clearly infringe the copyright or other rights of our company or a third party, or to clearly damage the reputation or credibility of our company or a third party.
2. If the Company receives a warning from a third party that the information infringes the copyright or other rights of a third party, or damages the reputation or credibility of the third party.
3. If it is found to be a clear violation of the laws and regulations of Japan or any applicable foreign country.
4. If you receive an order to delete from a government agency
Article 11 Use of user information
The Company will not disclose or provide to a third party any information about users, including member registration information, that the Company learns in connection with the use of the Service, except in the following cases. The handling of personal information will be stipulated in a separate privacy policy.
1. When the user agrees to disclose their name, address, gender, age, email address, etc.
2. When the Company provides to a third party statistics on personal information collected for the purpose of understanding usage trends of the Service in a format that does not allow the identification of individual personal information.
3. When it is necessary for the Company to outsource various operations to other companies in order to operate the Service, and the Company provides the information only to the extent necessary for the operations after entering into a non-disclosure agreement with the outsourcee.
4. When disclosure is requested by public institutions, etc. pursuant to various laws and regulations, etc.
5. Any other case where it is necessary for the operation of the Service
Article 12 Maintenance of the Service
In order to maintain the smooth operation of the Service, we reserve the right to suspend provision of all or part of the Service without prior notice to users in any of the following cases:
1. In the case of scheduled or emergency system maintenance
2. When system operation becomes difficult due to fire, power outage, interference by a third party, etc.
3. Any other case in which the Company determines that it is unavoidable to suspend the system.
Article 13 Disclaimer
1. The Company shall not be liable for any damage incurred by the User as a result of the User being unable to use the Service.
2. The Company shall be exempt from liability by processing business in accordance with the details of the user's registration.
3. If a user causes damage to other users, members, or third parties through the use of the Service, the user shall resolve the matter at his/her own responsibility and expense and shall not cause any inconvenience to the Company.
Article 14 Other
1. If any problem arises in relation to the use of the Service that cannot be resolved by these Terms and Conditions, the Company and the User shall negotiate in good faith to resolve the problem.
2. In the event that litigation arises regarding the use of the Service, the Tokyo District Court shall be the court of first instance with exclusive jurisdiction.
Supplementary Note: These terms and conditions will apply to all users from April 5, 2017.
Use Instagram posted photos
Terms and Conditions
In response to a request from New Balance Japan Co., Ltd. (hereinafter referred to as "our company") for permission to use images published on Instagram, the requested party (hereinafter referred to as "customer") should confirm these terms of use and, only if they agree, post with the campaign hashtag (#NB部活). If an image is posted with the campaign hashtag, the customer is deemed to have agreed to the application of these terms of use.
1. Scope of use of submitted photos
1. Our company may post on our website any images that you have given us permission to use (hereinafter referred to as "Submitted Photos").
2. Changes to the Terms of Use
1. The Company may change these Terms of Use within the scope of the Service if the Company deems it necessary. In such a case, the Company will inform the Customer of the content and effective date of the changed Terms of Use by displaying them on the Service or on the Company's website, or by notifying the Customer in a manner specified by the Company. The changed Terms of Use will come into effect from the effective date.
3. Warranty
1. You guarantee that the photos you post do not violate Instagram's terms of use or laws and regulations, and do not infringe on any third party rights.
2. You warrant that you hold all intellectual property rights to the photos you submit or have obtained consent from the intellectual property rights holder to grant us a license to use them.
3. If a third party other than you appears in the posted photo, you guarantee that you have obtained prior consent to use from that third party (or, if the third party is a minor, from that third party and their legal guardian).
4. If you are a minor, you warrant that you have obtained parental consent regarding the use of images in your posted photos.
4. Disclaimer and Others