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New Customers

Click here for the user guide

New Customers

Welcome to the official New Balance online outlet Whether you are experiencing New Balance for the first time or are a regular customer, we would like to explain our service concept so that you can continue to use and do business with us with peace of mind for a long time to come.

STEP2Introducing the official online outlet services Service of "official online outlet"

New Balance Official Online Outlet is the official online outlet store of New Balance Japan, offering a wide range of items including shoes, apparel, and accessories. We offer a variety of convenient and affordable services that are unique to the official store. Please feel free to use it.

Only available at the official store Wide selection of products

We have a wide selection of domestic New Balance products, including shoes, apparel, and accessories. We also have special products, such as official store limited items.

Listed items are priced30%~50%OFF

With a focus on previous season's items, shoes, apparel, and accessories from various lifestyle categories are 30% to 50% off.
You can always enjoy shopping at sale prices.
*Outlet exclusive items and some products are sold at original prices.

Student Members Onlyfree shipping

As a special program to support club members, shipping is free if you register as a student member.
As a service exclusive to student members, returns are possible and there are no return fees.
We also offer other great benefits, such as coupons exclusive to student members.

For more information, please see here.

Register as a myNB member and get a wealth of benefits!
1 point = 1 yenMyNB points service that can be used at

The accumulated points can be used when shopping at a rate of 1 point = 1 yen.
*Points will be automatically awarded one month after delivery.

Official AppCheck the latest information!

You can check out the latest content and great deals from New Balance, including the official online outlet.
It is also useful for searching for nearby direct stores and factory stores.

For more information, please see here.