Free shipping on orders over 5,000 yen (tax included)!

Specified Commercial Transaction Act

distributor New Balance Japan Co., Ltd.
Operation Manager Representative/Shinichi Kubota Operations Manager/Daiji Abe
address 101-0051
1-105 Kanda Jimbocho, Chiyoda-ku, Tokyo
telephone number 0120-577-235
email address cc.outlet@newbalance.jp
URL https://outlet.newbalance.jp
Necessary charges other than products 1) Consumption tax (10%)
2) Shipping fee: 660 yen
3) Cash-on-delivery fee: To be borne by the shop.
4) Kuroneko deferred payment: 330 yen (tax included).
How to order Please move from the cart on this site to the purchase screen.
Please note that membership registration is required to use this site, so if you have not yet registered, please register in advance.
When ordering, please log in and place your order.

Those who are not registered members or do not wish to register can also make purchases.
In that case, please enter your information when purchasing.

・Application validity period
As a general rule, until the listed product is sold out.

・Shipping destination restrictions
Delivery is limited to within Japan.

·Selling price
Display by product

・About service suspension
For some reason, the system may go down and the service may be unavailable. In that case, it may take some time for the system to recover.

・About product images, colors and textures
Regarding the colors and textures of the products shown, the colors you see on your screen and the colors of the actual products may differ slightly depending on your monitor environment, OS and browser version. Masu. note that.
payment method ・Cash on delivery

・Credit card payment

・Amazon Pay

・Deferred payment for Kuroneko (convenience store payment/post office transfer)

・d payment

・PayPay

・Attachment (Paidy)
Due date for payment ・Cash on delivery
Please pay the product price to the delivery company when the product is delivered.

・Credit card payment
Please pay at the time of purchase.
・Kuroneko payment after delivery
Payment is due within 14 days from the date of invoice issue.

・Amazon Pay
The payment method specified by Amazon will be used.

・d payment
The payment method will be as specified by NTT Docomo.

・PayPay
The payment method specified by PayPay will be used.

・Attachment (Paidy)
The payment method will be as specified in Atobarai (Paidy).
Delivery time Your order will be shipped after your order is confirmed (approximately 1 to 2 weeks after your order is confirmed).
Returns If the product is defective (damaged, dirty, wrong order), please contact us via the inquiry form within 14 days of the product's arrival date and return the product cash on delivery within 14 days of the product's arrival date.
In the case of returns due to personal reasons, you may return unused items if you contact us within 14 days of the product's arrival date.
*Customers are responsible for shipping and transfer fees for returns.

Please note that the following items cannot be returned:
- Products that have been in circulation for more than 15 days, including the day of arrival
・If the product is soiled by the customer (products with sweat, odors, dirt, or scratches)
・Products that have been used once (shoes worn outside, used or opened socks, including tried-on socks, shoelaces, etc.)
- If the item is returned in a condition that is significantly different from the condition it was delivered in (if the tag, shoe box, or bag containing the item is missing or damaged)
・Special order items, limited edition items
・Products that have "non-returnable" written on the product page
　　　　　　　
If you have registered for the Student Club Support Program and been approved as a student member, you can return unused items (with the exception of some products) by following the designated procedures if you contact us within 14 days of the product's arrival date. For details, please see "Important points to note when using the Student Club Support Program "Please confirm.
This website uses cookies to improve the convenience of the site. Please see the Cookie Policy for details. You can change the cookie function by changing your browser settings, but you must agree to the use of cookies when browsing the site.
Accept