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FAQ

Products FAQ regarding outlet products

About size, color and other

  1. I don't know how to choose the size.

    The way you choose shoes will vary depending on the shape of your feet and how well the shoes suit you.
    For details, please refer to the size chart.
    Click here for details.

  2. What is Withe?

    This refers to the circumference of the foot, measured from the most protruding part of the joint of the big toe to the most protruding part of the joint of the little toe.
    For more details, please click here.

  3. I'm not sure about the color of the product?

    The product images are posted in colors as close as possible to the actual product. Even if the color name is the same, the color may vary depending on the product, so please check the "Enlarged Image" on the product page for the color. *Please note that there may be differences in color due to the settings of your monitor or the influence of the protective film on your smartphone.

  4. Can I buy the same insoles that came with the product?

    Not available. Please choose from the insoles available.

  5. Can I buy the same shoelaces that came with the shoes?

    Not available. Please choose from shoelaces currently on sale.

Precautions for handling the product

  1. Are there any precautions for storage?

    Please refer to the basics of shoes.
    Click here for details.