These terms and conditions set forth the terms and conditions of the "Coupon" service provided in connection with shopping at the New Balance official online outlet (https://outlet.newbalance.jp/) ("this site").

1. definition
   • The "Coupon" service (hereinafter "this Service") is a service that issues coupons as shopping benefits at the New Balance official online store and allows you to receive discounts when shopping based on the various terms and conditions.
   • Coupons will be displayed on the My Page of customers who have registered as myNB members.
   • Coupons can be used at the New Balance Official Online Store, New Balance Official Online Outlet, or both. Cannot be used at stores other than New Balance Official Online Store and New Balance Official Online Outlet (including physical stores and online shops).
2. Regarding the terms of use specified by the coupon

   Regarding the application of discount coupons, there are terms and conditions for each coupon. Please check these before using the coupon.

   • Eligible products: Only products listed on the coupon or products in the applicable category. Products that are not eligible for the coupon are listed on the product page, so you can check there.
   • *Coupon applies only to the product price (excluding tax), and does not apply to consumption tax, shipping or other fees.
   • Validity period: You can use the coupon within the validity period listed in the list of coupons you own on My Page.
   • Number of coupons available: Multiple coupons cannot be used in one order.
3. Important notices and when coupons cannot be used
   1. Cannot be used on eligible products or products outside of eligible categories.
   2. If this site is down due to system maintenance or other reasons, you will not be able to use it.
   3. Even if the conditions for using a coupon are met, the coupon may not be applicable to pre-ordered items.
   4. Coupons cannot be used by any third party other than the customer to whom the coupon was issued.
   5. This coupon cannot be used at any stores (including physical stores and online stores) other than the New Balance official online store and the New Balance official online outlet. Please note that other conditions for which the coupon cannot be used may change without notice. For details, please refer to the terms of use listed for each coupon code on your My Page.
4. About coupon usage confirmation

   You can check the coupon discount on the input confirmation screen, order confirmation email, and purchase statement (delivery note).

5. Regarding coupon cancellation and usage restrictions
   • Coupons that have expired will automatically become invalid.
   • If any of the following apply to you, we may cancel some or all of your coupons or restrict your use of coupons.
     1. If there is any illegal or fraudulent activity
     2. If you have engaged in any conduct that significantly damages the relationship of trust with us
     3. If you violate any of our rules or regulations.
     4. When used by a third party other than the customer
   • We will not provide any compensation and will not be held responsible for any cancelled or invalid coupons.
6. If you completed your order without using the coupon

   Coupons cannot be used on orders that have already been completed.

7. Refusal
   • This service is only compatible with PCs/smartphones (tablets). It cannot be used from other devices, including feature phones.
   • The final decision regarding coupon issuance and usage will be made by our company.
   • The coupon may only be used by the customer himself/herself and cannot be used by any third party other than the customer.
   • You may not transfer or resell your Coupons to any other third party or share them with any third party.
   • Coupons held by customers cannot be exchanged for cash or refunded for any reason.
   • When a customer uses a coupon, we assume that the coupon is used by the customer himself/herself. Furthermore, we will not be held responsible for any damage caused to the customer.
   • If you use a coupon that we deem inappropriate, we may refuse any future services we provide.
8. Changes, revisions, and termination of terms and conditions

   The contents of these terms and conditions may be changed, revised or terminated without notice.