"myNB" Membership Service
| Click here for the user guide |
"myNB" Membership Service
Join "myNB" and earn points!"myNB" is a member loyalty program that connects you with New Balance. By registering as a member (free of charge),
Collect points, use them, and enjoy more savings.
About integration of member services
On April 16, 2019, our direct store memberships were integrated into the "myNB" membership, making it even more convenient!
Points can be earned at the official online store, official store, and concept store.
Now you can use and save!
Shopping at the official online store, official store, and concept store,
You can use it with the same membership rank and point allocation rate.
The points you have earned
Can be used both on the website and in stores
Points can also be earned at the official online store, official store, and concept store.
Now you can use and save!
* Click here for the official store.
Click here for the concept store.
| store | point Grant |
point use |
point Date of grant |
|
|---|---|---|---|---|
| online site |
Official Online store |
○ | ○ | From shipment 14 days later |
| Official Online outlet |
○ | ○ | From shipment 14 days later |
|
| store | official store concept store |
○ | ○ | From purchase 14 days later |
| Factory store |
× | × | - |
About points
- You can use it from 1 point any time.*May vary depending on store facilities.
- Points will be awarded 14 days after the purchase date (shipping date for online stores).
- Points are valid for one year from the date they are awarded.
- The expiration date may vary depending on the points awarded.
- The points required for rank-up may vary depending on the campaign.
- You can check your points and their expiration date from your My Page.
About the Service
-
Collect points!
You can earn points by shopping and writing reviews!
*1 point = 1 yen and can be used at New Balance official online store, official online outlet, official store, and concept store.
* Points will be credited 14 days after the purchase date (shipping date for online stores).
-
Depending on the accumulated number of points,
Every April, your membership rank will change depending on your accumulated points over the past year. We will provide you with special deals according to your membership rank! Your point allocation rate and benefits will also be upgraded!
Member rank changes!
-
Email newsletter service
We will deliver information on new product arrivals and campaigns as soon as possible.
Campaigns and
We deliver great deals!
-
Birthday coupon
Members will receive a 15% off coupon to use during their birthday month.
present!
*Only available to members who have registered their birthdays.
-
Kids birthday coupon
We will give you a special coupon that will allow you to purchase children's products at a discount during your birthday month.
present!
*Only available to members who have registered their child's birthday.
*This applies up until your child's 15th birthday.
-
Membership rank coupons
Members will receive coupons according to their membership rank.
present!
*They will be added to your My Page on an irregular basis.
-
You can consult via NB chat!
If you have any questions about ordering on the official online store or the contents listed, please contact us via web chat.
-
Official online store restock
If the product you want is out of stock, you can sign up for a "restock notification" on the product page and we will notify you by email as soon as the product is back in stock.
Equipped with a notification function!
-
Members Only
To ease your concerns about sizing, we offer a variety of free return services that allow you to try on items at home and return them with ease.
Various free return services!
-
Exclusive for myNB members
We will invite you to occasional sales exclusive to our members.
Invitation to the sale!
-
Official online outlet
You can enjoy great deals on your purchases at our members-only online outlet.
Shopping!
-
Popular items will be sold by lottery.
Furthermore, your chances of winning increase depending on your membership rank.
You can participate!
-
Member-only sales items
Members only have priority access to purchase exclusive products.
Priority purchase!
*The membership rank eligible for priority purchase varies depending on the product.
-
Free shipping at all times!
Platinum, Gold and Silver rank members will receive free shipping on all items, regardless of purchase amount.
*This service is limited to members with Silver membership rank or above.
-
You can use it immediately by introducing a friend
When you introduce a friend or loved one to myNB membership, you and the person you introduced will receive 390 points that can be used right away!
Get 390 points!
*There are conditions for receiving points. Please check here for details.
The points you earn are
New Balance official online store,
Official online outlet,
Official store,
It can also be used in concept stores.
About membership rank
Membership rank changes every April according to the "accumulated number of points" over the past year.
As your membership rank increases, we will provide you with advantageous information according to your membership rank. (Membership rank types are listed below)
myNB points rate and membership rank
At the New Balance official shop,4 ranks (levels)There are various benefits available depending on the rank.
If you register as a member (free of charge), you can immediately receive the "BRONZE LEVEL" benefits. Please register!
*All items are shipped free of charge for members with Silver rank or above.
| LEVEL | BRONZEbronze | SILVERSilver | GOLDGold | PLATINUMplatinum |
|---|---|---|---|---|
| for one year Cumulative point |
~999 Points |
1,000 ~ 2,999 Points |
3,000 ~ 5,999 Points |
6,000～ Points |
| point Grant rate |
3% | 5% | 6% | 8% |
| Official Online outlet point Grant rate |
1% | |||
| postage | tax included 5,000 yen More than By purchasing free shipping |
anytime All items free shipping |
anytime All items free shipping |
anytime All items free shipping |
About terms of use
Please see below for the terms of use for this service.
First-time users and non-membersClick here
If you are a first-time user, please register as a member here.
Log in to My Page here
If you have already set up your membership information on this site,
Please log in here.
If you forgot your password, click here
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