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【お知らせ】出荷スケジュール変更と棚卸しによる出荷停止について

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We have launched a new service that allows you to easily pick up products purchased from our online store at your nearest convenience store!

Recommended for those who have these problems

  • I want to receive my package at any time.

  • I would like to receive it near my office.

  • There's no time to wait at home.

  • I want to receive a present for my family in secret.

  • I live alone and don't want the delivery person coming.

  • I want to receive it while I'm traveling.

  • anytime
    You can pick up your parcel 24 hours a day, 365 days a year, at a time that is convenient for you.
    *Business hours may differ and the store may be closed on certain days.
  • anywhere
    You can pick up your items at a convenience store that is convenient for you, such as your home, office, or travel destination.
  • Feel free
    There's no hassle of redelivery, so it's also reassuring for women living alone who may be a little worried about receiving the package at home.

How to use

  1. STEP1
    Add the product you want to your cart
  2. STEP2
    Proceed to checkout
  3. STEP3
    Select "Pick up at a convenience store or Yamato office" as the delivery method.
  4. STEP4
    Select a pick-up store from the map or list
  5. STEP5
    Select your payment method and confirm your order

Delivery Bag

It will be delivered in an original shipping bag from the New Balance official online store and official online outlet.


■ Stylish design that makes it easy to carry home after receiving it.
■ Convenient design that can be carried by hand or folded into a clutch bag.
■ Uses environmentally friendly materials.


<Notes>
*Please note that shoes will be delivered in a cardboard box.
(Kids excluded)
*Depending on the size of the product, shipping bags may not be available.
*This offer applies to customers who order after 3:00 p.m. on Monday, December 3rd.

Stores where you can pick up your order

Family Mart, Coco Store, Three F, New Days, Daily Yamazaki, Poplar Group, Save On, Little Star, Yamato Transport Office

Terms of use

About receiving

At FamilyMart
You can collect your order by operating the terminal in the store.
You will need the "waybill number (inquiry number)" and "authentication number" that will be provided to you in advance by Yamato Transport.

Other convenience stores
You can receive your gift by presenting the following three items at the cash register:
Identification card (driver's license, etc.), personal seal, email notifying you of delivery completion or email with the shipping number (contact number) provided by Yamato Transport in advance, etc.

Notes

  • *Yamato Transport will deliver to the convenience store or office you specify.
  • *We cannot accept date or time specifications.
  • *Cash on delivery and Yamato payment on delivery are not available as payment methods.
  • *For orders of larger sizes, such as orders that include two or more pairs of shoes, we may inform you that the order cannot be picked up at a convenience store after the order has been confirmed.
  • *Payment is made at the time of ordering, so cancellation is not possible upon receipt.
  • *The storage period is 3 days, including the day of arrival. If the storage period expires, the product will be returned to us and your order will be canceled.
  • *We do not accept reshipment of cancelled items.
  • *Products cannot be returned or exchanged at the convenience store where they are picked up.