Recommended environment
- [Terms of Use]
- The following environment is recommended for using this website comfortably.
Some older browsers may display the site differently than the design of this site.
Please note that if your browser is updated, it may take some time to update.
- [Recommended web browsers]
- <For Windows>
・The latest version of Firefox
・The latest version of Google Chrome
<For Macintosh OSX>
・The latest version of Safari
・The latest version of Firefox
・The latest version of Google Chrome
<For smartphone sites>
・iOS 8 or later standard browser
・Android 4.2 or later standard browser
*This site uses standard web technologies such as CSS and JavaScript to improve accessibility and usability. Please enable CSS and JavaScript and use one of the above browsers.
*Please note that if you are using OSX Internet Explorer or a browser older than Mac OS 9.x, some parts of the layout may not be displayed correctly.
*This website uses cookies, so please enable cookies in order to display and function properly. For more information about cookies, please see the "Security Considerations" section.
- [Recommended monitor size for PC site]
- 1024×768 pixels or more
- [Recommended communication speed]
- Broadband environment recommended
- [About the feature phone (galapagos phone) site]
- Due to the renewal in April 2017, we have discontinued the feature phone site.
Terms and Conditions
The New Balance official online store has established the following terms and guidelines to ensure you have a safe and secure shopping experience. Please read and confirm them before using the service.
Security Considerations
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SSL Protection
This site supports SSL, an encryption technology for the Internet. Purchase information, member information, and other personal information are encrypted and transmitted, so you can enter your personal information with peace of mind.
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About cookies
This website uses a function called cookies. This is used for the purpose of managing information so that it is not confused when multiple customers shop at the same time. We do not use cookies in a way that violates the privacy of our customers.
*Cookies are small text files that websites send to the hard disk of the computer of users who connect to a site for the purpose of record keeping.
The use of cookies has become an industry standard, and is used on many websites to provide useful functions to users. Cookies identify the computer used by the user, but do not identify the individual user. In addition, personal information is not sent without permission.
If you see the error message "Cookies have been deactivated," the problem may be related to your browser environment.
If your browser is set to "block cookies," please enable cookies or lower the security level and access the site again.
Also, if you are using a proxy server, please disable the settings before accessing the site. -
About access logs
This website collects the IP addresses of users as access logs.
Access logs are collected to ensure stable operation of the site, to improve the convenience of the site in the future, to manage the security of the system, and to collect statistics and analyze usage status. They will not be used for any other purposes.
When necessary to protect our website and our customers, or to comply with our terms of use, we may use your IP address to identify you.
An IP address identifies the device from which the connection originates, and does not itself contain personal information. However, we will manage it appropriately as if it were personal information.
