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[Notice] Notification of reduction in customer care desks due to the impact of Typhoon No. 10
New Balance Japan Co., Ltd. (hereinafter referred to as "New Balance") respects the privacy of everyone who uses the products sold and services provided by New Balance (hereinafter collectively referred to as "customers"), and will handle personal information with the utmost care.
New Balance uses your personal information for the following purposes. It will not be used beyond those purposes.
If you do not provide the items required for the above purposes of use, we may not be able to carry out our respective duties properly.
In order to ship products, the campaign office may collect destination information (such as name, address, telephone number, etc.) of persons other than the customer.
The campaign office will use the address information only for the purpose of shipping the product and will properly manage it as personal information. In addition, it is up to the customer to register, change, or delete the address information registered in the address book, and as a general rule, this service will not change or delete the information.
As a general rule, New Balance does not provide personal information to third parties without the consent of the customer. We will provide information only if we have specified the destination and content of the information and have obtained the customer's consent. However, in the following cases, personal information may be provided without the consent of the person to the extent that it does not violate relevant laws and regulations.
Our company takes appropriate measures to prevent the leakage and outflow of personal information provided by customers.
If you are a registered member of this site, you can view, change, or delete your personal information at any time via the Internet. For other customers, in principle, only the customer himself/herself may request the disclosure, correction, deletion, suspension of use, and suspension of provision to third parties of his/her registered personal information. Please contact us at the contact details listed below. However, we may not disclose your information if there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party, if there is a risk of significant interference with the proper implementation of this service, or if it violates other laws and regulations.
In addition, if suspending the use of the personal information or suspending its provision to third parties (hereinafter referred to as "Suspension of Use, etc.") would require a significant amount of expense, or if it is difficult to implement Suspension of Use, etc., and we take alternative measures necessary to protect your rights and interests, we may not comply with your request for Suspension of Use, etc.
New Balance will endeavor to process the personal information provided accurately. However, you are responsible for ensuring that the personal information you provide is accurate and up-to-date.
As a general rule, New Balance does not collect personal information including the following: However, this does not apply if the customer provides the information themselves.
When New Balance responds to a request for disclosure, correction, deletion, or suspension of use of personal information, New Balance will confirm the identity of the individual using information that can identify the individual (name, address, telephone number, date of birth, email address, etc.) I will do it. However, New Balance assumes no responsibility if information that can identify an individual is obtained and used by someone other than the individual.